Privacy Policy.
Last updated: July 23, 2026. This policy describes how GymLinx collects, uses, and shares personal information when people use the website, dashboard, and mobile application.
1. Introduction
Welcome to GymLinx. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our SaaS platform.
This policy also explains the choices available when you submit a contact, demo, owner-conversation, newsletter, account-help, or support request.
2. Data Collection
We collect various types of information to provide and improve our service to you:
Personal Identity Data
First name, last name, username or similar identifier, and title.
Contact and Request Data
Name, role, gym, the email or phone/WhatsApp route selected for a request, the submitted message, consent choices, and basic source attribution.
Performance Data
Gym attendance, check-ins, workouts, progress, memberships, and other activity records provided through the service.
Financial Data
Payment providers process payment credentials. GymLinx may store transaction status and provider references needed to represent payment activity.
3. How We Use Data
We use information to provide, operate, support, secure, and improve the GymLinx website, dashboard, mobile app, and owner communication workflows. This includes:
- Provide the core features of the GymLinx dashboard.
- Manage your account and relationship with your specific gym facility.
- Display the membership, payment, check-in, communication, workout, and progress information available to your account.
- Respond through the contact channel selected for a request, with a reminder or product updates only when separately allowed.
4. Security Measures
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, and contractors who have a business need to know.
Security controls vary by system and account configuration. Two-factor authentication and role-based access controls are available in relevant parts of GymLinx. We do not claim an external security certification on this page.
5. Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating our platform, conducting our business, or serving our users. These parties agree to keep this information confidential and use it only for the purposes we specify.
6. Your Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
Request Access
Receive a copy of the personal data we hold about you.
Request Correction
Have any incomplete or inaccurate data we hold about you corrected.
Request Erasure
Ask us to delete or remove personal data where there is no good reason for us continuing to process it.
Withdraw Consent
Withdraw consent at any time where we are relying on consent to process your personal data.
For GymLinx app account or data deletion requests, use theAccount Help page.